TheWatchers: Anybody else have problems viewing VOD's - 3/11/12

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Technical Support: Anybody else have problems viewing VOD's

Created by: thewatchers

3/11/12 @ 5:42am (EDT) | UTC - 4:00
Posts: 328

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I am having trouble viewing any Recorded Video Show on the site. They all just keep buffering and buffering. It does not matter what kind of VOD, (Daily VOD, Feature Shows or Video Archives). Any help will be greatly appreciated. Thanks

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Created by: .jeffie.

3/11/12 @ 5:46am (EDT) | UTC - 4:00
Location: Brisbane, Australia

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I am experiencing the same problem

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Created by: geoff28

3/11/12 @ 6:22am (EDT) | UTC - 4:00
Location: somewhere far away
Posts: 86

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Me too. The VOD 'Previews' state: "Connection Error. The FLV Player was unable to connect to the requested movie source." ... I thought it might be something wrong at my end but if you guys are also having problems then it must be a fault at F4F's end.

... Hopefully it will be fixed soon

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Created by: asti

3/11/12 @ 7:33am (EDT) | UTC - 4:00
Posts: 3,985

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Very odd, I watched a couple after midnight with no problem but now am experiencing the problem mentioned above. I blame it on losing an hour and moving the clocks ahead this AM. :orglaugh

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Created by: seanb69

3/11/12 @ 9:33am (EDT) | UTC - 4:00
Posts: 76

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I'm having the same problem.

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Created by: thewatchers

3/11/12 @ 10:01am (EDT) | UTC - 4:00
Posts: 328

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It is working for me now. :thumbsup

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Created by: .jeffie.

3/11/12 @ 10:59am (EDT) | UTC - 4:00
Location: Brisbane, Australia

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... and me :thumbsup

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Created by: chinmusic

3/11/12 @ 11:00am (EDT) | UTC - 4:00
Location: 19,627
Posts: 21,147

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Very odd, I watched a couple after midnight with no problem but now am experiencing the problem mentioned above. I blame it on losing an hour and moving the clocks ahead this AM. :orglaugh

I think it really was daylight saving time related. Seems to me it's happened before. Anyway, appears to be resolved. Onwards and upwards, boys!

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Created by: asti

3/11/12 @ 3:34pm (EDT) | UTC - 4:00
Posts: 3,985

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That's what I meant earlier, DST always affects the daily videos, one way or another.

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Created by: VS_Brad

3/11/12 @ 10:21pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 3,429

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I don't think it was daylight savings time related, but the guys restarted one of the main storage devices after hearing about the problem and that seemed to have fixed it. We're still in the midst of a major expansion so there is a lot of content flowing across the network as we build out the new units.

Brad

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Created by: petek

3/15/12 @ 6:40am (EDT) | UTC - 4:00
Location: Heart of England
Posts: 542

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Seems problem still exists.

Have tried the following Daily VOD's -

Uxio X March8 #5289977 with audio 14mins 22sec
Buffered 15 times until VOD timeline 2.33 then buffered continuously.

Laurent G March7 #5285263 No audio 10.59mins
Will not start - continual buffering

Checked a sample again after typing the above -- NOW ALL Daily VOD's not loading -- continual buffering.
Same applies for my Private Show History videos.

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Created by: phil_usa

3/15/12 @ 11:10am (EDT) | UTC - 4:00
Location: Driving Down Thunder Road
Posts: 4,747

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...They seem to be working fine now.

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Created by: petek

3/21/12 @ 8:07am (EDT) | UTC - 4:00
Location: Heart of England
Posts: 542

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Has the problem returned?

Today the Daily VOD's are slow in loading and seeking and after starting, if they do, they are doing a lot of buffering throughout playing.

Will not be worth making any VOD purchase until all is ok again.

:smoking

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Created by: ronnie-uk

3/21/12 @ 1:35pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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Pete - I've been getting the same problem this afternoon. My private show VODs too, as well as the Daily VODs. Endless buffering. Live Chat is also a bit erratic (stop/start).

I checked a couple of video sites (including YouTube) just to confirm that it isn't a more general ISP/broadband problem here. They were OK.

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Created by: male4622

3/30/12 @ 12:28am (EDT) | UTC - 4:00
Location: United States
Posts: 571

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Created by: spar

3/30/12 @ 12:33am (EDT) | UTC - 4:00
Posts: 346

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Yea I hear ya
I pledged for a group show and was frozen out during the last few minutes.
I paid for a 3 hour show and could not replay it.
I keep getting frozen at the begining and ending of all parties and groups.
And i was wondering wtf i was doing wrong, lol.

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Created by: lickau

3/30/12 @ 1:35am (EDT) | UTC - 4:00
Location: Moving slowly but surely somewhere sometime
Posts: 29,285

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I've had problems with the site all night. I've done multiple speed tests, etc. Everything checks out. Everything keeps buffering for VOD. Earlier, I had trouble getting into models' rooms. No video or chat box would pop up. It's very frustrating.

Many times the room problems are a flash problem .
Make sure you are updated and clear the Adobe Flash Player cach .

Purgatory wrote how on the Adobe site in the topic "(MOVED) -- ADOBE FLASH 10.1 RC (Release Candidate) Available -- + Firefox 3.6.3 Available"

I am lazy and use ccleaner .

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Created by: male4622

3/30/12 @ 11:49pm (EDT) | UTC - 4:00
Location: United States
Posts: 571

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Many times the room problems are a flash problem .
Make sure you are updated and clear the Adobe Flash Player cach .

Purgatory wrote how on the Adobe site in the topic "(MOVED) -- ADOBE FLASH 10.1 RC (Release Candidate) Available -- + Firefox 3.6.3 Available"

I am lazy and use ccleaner .

I did all of those things before posting originall. Anyway, now everything is running correctly.

:thumbsup

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Created by: sappp

4/12/12 @ 5:48pm (EDT) | UTC - 4:00
Location: London
Posts: 120

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Had a similar problem a while back with the VODS being blurry or out of focus, discussed the matter with Customer support, they made excellent suggestion which solved the problem for me - Bifocals.

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