SeanL22: not getting my recorded live private video - 9/8/16

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not getting my recorded live private video

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Technical Support: not getting my recorded live private video

Created by: seanl22

9/8/16 @ 4:43pm (EDT) | UTC - 4:00
Posts: 4

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Hi i did a private show last night for over 10 mins and still haven't received my video to watch. Not Happy

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Created by: vsjp

9/8/16 @ 4:56pm (EDT) | UTC - 4:00
Posts: 3

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Hi Sean,
Our server is a little behind on releasing the VODs. Please be patient and they will arrive. If you have any other issues feel free to contact customer service.

Thank you

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Created by: seanl22

9/8/16 @ 5:23pm (EDT) | UTC - 4:00
Posts: 4

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Thank you for ur quick response

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Created by: theocean

9/8/16 @ 6:36pm (EDT) | UTC - 4:00
Posts: 2

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Hi Sean,
Our server is a little behind on releasing the VODs. Please be patient and they will arrive. If you have any other issues feel free to contact customer service.

Thank you

"a little behind" is an understatement. I have 5 VOD's outstanding from as far back as 10 days ago with the most recent being 2 days ago.

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Created by: herodoto

9/9/16 @ 5:18am (EDT) | UTC - 4:00
Posts: 54

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This is getting too far. I have 5 videos from August and still waiting. So far in September, all my privates , about 5 or 6 , haven't arrived yet. This issue is not a couple of days to be fixed, we are going for a month and still waiting. JUST TELL US , OR ME, THAT THEY ARE LOST, THAT YOU SCREWED UP, THAT MAY GET A LITTLE OF MY ANGER OUT. :mad

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Created by: chrisdk

9/9/16 @ 6:43am (EDT) | UTC - 4:00
Location: Spain, longing for Denmark
Posts: 2,447

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Calm down, please, we are all waiting for our last couple of shows. The site had been under attack multiple times in the last month creating several inconveniences for both models and members.
Our admin's first and foremost priority is to maintain security and stability on the site by assuring that such attacks won't be succesful in the future.
Don't you agree that waiting for a few VODs is secondary to this?

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Created by: soller

9/9/16 @ 6:06pm (EDT) | UTC - 4:00
Location: chopcycle
Posts: 279

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i will be patient but i will not do any more shows until i get the recorded shows i am waiting for. it's the reason i choose privates over group/party; my excellent directing abilities need to be recorded. ;)

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Created by: herodoto

9/9/16 @ 6:21pm (EDT) | UTC - 4:00
Posts: 54

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I was thinking the same, Soller, since I am doing privates frequently, spending credits and efforts in excellent privates for latter enjoyment, I want to be sure that I will be able to receive them. For now, I am in a full stop in privates.

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Created by: payitfwd

9/9/16 @ 10:25pm (EDT) | UTC - 4:00
Location: Illinois, USA
Posts: 15

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The delay is frustrating but, as previously pointed out, the site has been under siege for several weeks and they have had to deal with many DDoS attacks. They are working on important issues with security and stability of the site.

The response seems to indicate that the videos are not lost. It is just a delay in their release. That is a big difference. For now we should be patient. Cheers!

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Created by: archaio

9/11/16 @ 8:25am (EDT) | UTC - 4:00
Posts: 7

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have3 shows from August that I still have not received, what is happening? The site is not stable some days it works some days it doesn't.

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Created by: mister-j

9/12/16 @ 8:16pm (EDT) | UTC - 4:00
Posts: 1

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I have been watting for more than two weeks for a video and one of the reasons I pay the vip membership is because the acces to the recorded VOD. This is the last month I will pay for the vip if I dont get my videos in soon.

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Created by: nickn

9/12/16 @ 9:15pm (EDT) | UTC - 4:00
Posts: 6

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I have had 5 shows since August 24 and 6 this month. Of those, only one from five days ago is available for VOD viewing (why it and none of the others?) I will be calm if I can be assured that ALL of my missing videos will eventually be posted. If not, I am going to cancel my VIP which currently expires on the 17th because watching replays of my videos is one of the three reasons I subscribe, the others being private shows and being able to whisper.

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Created by: vscharlene

9/13/16 @ 11:32am (EDT) | UTC - 4:00

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We apologize for the inconvenience. Our server is a little behind and if you need assistance with checking the status of your VODs, please contact customersupport@flirt4free.com. Thanks for your patience.

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Created by: fiddler2

9/17/16 @ 8:51pm (EDT) | UTC - 4:00

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I've been waiting for a recorded show for only 30 hours, and I thought that was bad! Wow, sounds like quite a backlog. But yes security is critical first and foremost !

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Created by: lil_guy

9/18/16 @ 12:35pm (EDT) | UTC - 4:00
Location: Cali
Posts: 3

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Created by: kuzman

9/18/16 @ 2:20pm (EDT) | UTC - 4:00
Location: Michigan
Posts: 222

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I received my private from Sept 4th today...so it appears that the site is running 2 weeks behind on private.
Still nothing from my Sept 12th privates.
Still looking for a party chat from Aug 29th. I imagine it will be a while before that one shows up.
At least I know everything is not lost. That's a relief.

Just a FYI I do not think you will get that party chat you are waiting for?
Party chats are not recorded for you to view?(in your personal VODS)
I have never been able to see party chats on here?
Good luck on the other shows though!

:guitar

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Created by: twixel

9/18/16 @ 4:55pm (EDT) | UTC - 4:00
Location: California
Posts: 918

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If the model allows videos on their bio, you can find the recorded party and group chats there.

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Created by: llama_peru

10/5/16 @ 6:50pm (EDT) | UTC - 4:00
Posts: 13

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I'm still waiting for a Sep 16th show. Anyone else still having issues?

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Created by: buffalobill146

10/6/16 @ 5:24am (EDT) | UTC - 4:00
Location: belgium
Posts: 50

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Yes, i'm still waiting for shows of 14 and 18 september. In the other topic it is explained that there are still 50.000 shows to be processed, and to please be patient. Backlog is reduced allready, but there is still some work to do. :winkwink

The only thing that worries me now is that i'm still missing a show of 02/10. So i'm wondering if some newer shows are again delayed. That would not be a good sign and make problems worse again. So it would be nice to hear about newer shows (let's say from october on) if they get processed quicker all the time. :thumbsup

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Created by: chrisdk

10/6/16 @ 12:44pm (EDT) | UTC - 4:00
Location: Spain, longing for Denmark
Posts: 2,447

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The only thing that worries me now is that i'm still missing a show of 02/10. So i'm wondering if some newer shows are again delayed. :thumbsup

I have all my shows from October already, waiting for three more shows from September. Seems all fine to me at the moment.
:thumbsup

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