ronnie-uk: Group Chat: Video Size - 9/23/13

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Group Chat: Video Size

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Technical Support: Group Chat: Video Size

Created by: ronnie-uk

9/23/13 @ 11:01am (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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For the last 2 weeks my Group Chats have been spoiled by having a video screen which is 1/2 the previous size. The startup size (before I use the 7 dots) is about 1/10 of the usual size. The buttons to change the video size don't work.

I have loved Group Chats for the last 2 years, and I am very disappointed that you have made a change which spoils the experience.

I realise that you have to cater for lots of different devices, screen sizes, operating systems and browsers - and the problem may only occur with particular set-ups.

Wonderboi mentioned in another topic that this was briefly a problem before, and you fixed it. I hope you can do the same again.

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Created by: spar

9/24/13 @ 9:47pm (EDT) | UTC - 4:00
Posts: 346

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Ronnie,
I have just been able to enjoy a group chat show in wich I was able to enlarge the screen via the 7 point slider apparatus.
Hopefully it will work for you as well. Best of luck.

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Created by: ronnie-uk

9/25/13 @ 9:21am (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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Thanks, spar

For me the 7 point slider works partially. I can increase the video size from start up size (1/10th) to 1/2 size. When I drag it further, the video size jumps back to 1/10th size. That is irritating.

I am using Windows XP and IE8. I have just tried with Firefox and get the same result.

It may just occur on some 4:3 screens, rather than 16:9 screens.

This was working perfectly until 2 weeks ago. The same problem occurred some time ago and VS quickly fixed it. I am hopeful they can do the same now

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Created by: ronnie-uk

9/25/13 @ 5:18pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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the "fix" that was made before and again 2 weeks ago is to fix making the chat window narrow enough that the buttons at the bottom of the chat window overlay the cpm information. For many of us fixing that minor nuisance has had a serious impact on the video size on 4:3 monitors. Making the chat window this narrow is necessary even in free chat to make the video window a reasonable size (almost as tall as the chat window) on a 4:3 aspect ratio monitor. It is even more of an issue with group chat, although personally I've given up trying to do group chats on the 4:3 monitor.

Thx wonderboi. Useful to know.

I wasn't aware of any minor nuisance regarding buttons and CPM information connected with the chat window size.

I have been doing a lot of group chats. It was working perfectly well on a 4:3 screen up to 2 weeks ago. I'm sure it can be fixed again

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Created by: ronnie-uk

9/26/13 @ 6:51pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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my screen size shows no change or difficulties as you are complaining of ronnie-uk ... i am using a MacMini� with 16 gig of internal Ram and an HDMI interface to a 27 inch flat screen display @ 2560x2048 running under OS X version 10.7.5; you might consider upgrading both your equipment and operating software to avoid issues with improvements in application software and sites which are finding maintaining equivalence for ancient architectures wearisome.

Amanda

I have kept the on-topic part of your last post (above).

Upgrading my setup seems a bit extreme, when Group Chat (and pretty well everything else on the site) was working perfectly just over 2 weeks ago.

I also have some big computer programs which don't work with Windows 7 (64 bit). It suits me to stay with Windows XP for as long as I can.

We can always discuss more general points in the General Discussions forum

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