ronnie-uk: Inbox: Messages not Received - 3/4/13

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Inbox: Messages not Received

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Technical Support: Inbox: Messages not Received

Created by: ronnie-uk

3/4/13 @ 6:16pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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I'm aware that there are a number of messages from models which I have not received. There may be lots more that I am not aware of (possibly replicated across the full membership) which is rather worrying.

I spotted that one of my Inbox message threads showed a date of Feb 20, but the last message was mine date Feb 14. I checked with the model (an experienced top model) and he confirmed he sent me a message on Feb 20 and an earlier one on Feb 17. I didn't receive either of these messages.

If 2 messages can go missing in the same thread, it suggests that many more messages may be going astray. Some of these could be where I ask a model if he will do a special private show and he doesn't (appear to) reply. That could mean the end of my friendship with that model, so reliable messaging is pretty important.

I know for sure of a number of other messages which have never reached my Inbox, where I have received a separate e-mail to tell me that a model has sent me a message. Usually those appear to be bulk mailings (eg Hi Guys - I've been away and I'm back now). I don't know if these are handled differently, but the messages should still appear in my Inbox.

Would be grateful if VS could put this right, so that Flirt4Free has a 100% reliable internal message system.

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Created by: .jeffie.

3/4/13 @ 6:27pm (EDT) | UTC - 4:00
Location: Brisbane, Australia

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Ronnie, if a model includes personal information in a message, for example an email address or a phone number, it's possible you will not receive it. This could happen inadvertently, for example a character string containing "@" could be construed as an email address, and a string of digits could be construed as a phone number. Also if any banned words are included in the message it's possible you will not receive it. This could also happen inadvertently.

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Created by: ronnie-uk

3/5/13 @ 7:41am (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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Thanks, Jeffie. Always appreciate your advice :thumbsup

I suspect that many models innocently include their Twitter user names (like @mytwitter) in their messages. You are suggesting that many of these messages won't be delivered, and models won't be aware of it

In the case of a forum post, you are alerted to problem words or characters before posting, or you see later that the post has been removed by admin. That seems to me to be a rather more satisfactory option for Inbox messages

I also mentioned those cases where I get a VS e-mail notification saying I have received a message from a model (and including the message itself). I think I could reasonably expect to see those same model messages in my Inbox here, and am not sure why this doesn't always happen

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Created by: .jeffie.

3/5/13 @ 9:37am (EDT) | UTC - 4:00
Location: Brisbane, Australia

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I think I could reasonably expect to see those same model messages in my Inbox here, and am not sure why this doesn't always happen

Ronnie, I agree it would be reasonable to expect this. I also think I could reasonably expect to receive the notifications I have requested, but I don't. Unfortunately there are many irregularities, inconsistencies and incongruities on this site

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Created by: wonderboi2009

3/5/13 @ 1:49pm (EDT) | UTC - 4:00
Location: Kansas, US
Posts: 417

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There are two different types of messages from models. There is a mass mailing kind of email from models that only goes to your email (and not the Inbox) and is controlled by Model Emails under My Account>>Email Settings Subscriptions. There are also individual messages sent by models to your inbox on the site that may generate a notification email if you selected New Message Notification in the same place.

The model online notifications seem to be working well now btw.

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Created by: ronnie-uk

3/5/13 @ 3:05pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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Thx wonderboi :thumbsup

I thought that mass mailings might be treated differently, and am grateful for your advice. However, I recently had e-mail notification of a model's individual reply to me which didn't reach my Inbox.

I wonder if VS could make a small improvement, so that models and members know whether or not their internal messages have been received. (For example, a little red X if the message has been blocked by the system). VS are making so many changes to the site at the moment which appear to be largely cosmetic, so I hope they might consider this.

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Created by: montorey

4/27/13 @ 4:17am (EDT) | UTC - 4:00

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Yes, the messaging system is quite annoying sometimes.

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Created by: ronnie-uk

7/11/13 @ 10:45am (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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I wonder if VS could make a small improvement, so that models and members know whether or not their internal messages have been received. (For example, a little red X if the message has been blocked by the system).

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Created by: vs_craig

7/12/13 @ 3:14pm (EDT) | UTC - 4:00
Location: Los Angeles, CA
Posts: 524

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Bump

As VS are now implementing changes to the internal message system, I thought it might be timely to repeat this request.

It would be very useful for senders to know whether their Inbox messages are actually received or whether they have been blocked.

In the new system, you will always be notified if a message that you sent is blocked. A message is sent to you by the system which will appear in your Inbox. This message contains the details of the blocked message.

Cheers,
Craig

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Created by: ronnie-uk

7/12/13 @ 3:30pm (EDT) | UTC - 4:00
Location: London, UK
Posts: 2,381

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That sounds like the ideal solution, Craig. Many thanks :thumbsup

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Created by: steve-1959-uk

7/17/13 @ 7:20am (EDT) | UTC - 4:00
Location: London, United Kingdom
Posts: 9

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Can see Blocking of Email Address & Phone Number Patterns OK, but is there a list on here somewhere of the phases/words that can't be used in messages to models?

Many Thanks, Keep Up the Good Site :thumbsup

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Created by: .jeffie.

7/17/13 @ 10:31am (EDT) | UTC - 4:00
Location: Brisbane, Australia

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Steve, there's no such list. Providing a list would kinda defeat the purpose, don't you think?

I suspect the words banned in messages would be similar to, if not the same as, the words banned in chat

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Created by: awc

7/17/13 @ 2:07pm (EDT) | UTC - 4:00
Posts: 15

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I got this when I tried to send a message...

"One of your messages just got stuck in the chute. Please hold on for a moment and hopefully your message will be on it's way shortly."

Has this happened to anyone else? :mad

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Created by: steve-1959-uk

7/19/13 @ 6:14pm (EDT) | UTC - 4:00
Location: London, United Kingdom
Posts: 9

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Yes had same Message, and then my message to model was returned to my inbox, this was my point in POST #11, trying to work out what was wrong in my message to a model

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