FreneticallyCalm: Reviews Not Posting - 4/8/20

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Technical Support: Reviews Not Posting

Created by: freneticallycalm

4/8/20 @ 2:48am (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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I tried posting a review to Henri Theroux's account on Saturday but nothing appeared by Sunday. I thought it was odd because after posting, there was no confirmation it just took me back to the front page of the site.
I tried to post a review on Eluan Jeunet's page just to see if I missed something. The same thing happened. It just took me back to the front page with no confirmations.
Now it's Wednesday (midnight) and neither review was posted. I was waiting to be sure it was just due to limited staffing during this sequestration time. However, due to the time lag and the odd switching to the front page with no confirmation, I think there might be a glitch in the new system.
Can someone please look into this?

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Created by: vscustomerservice

4/8/20 @ 4:11am (EDT) | UTC - 4:00
Posts: 871

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Created by: freneticallycalm

4/8/20 @ 4:43am (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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Hello!
We are seeing reviews come through. Try clearing your cache and cookies and see if that works. You can also contact us at CustomerService@flirt4free.com email for additional troubleshooting steps.-AK

This is not a cache issue. I think you tragically misunderstood what I said. Please re-read it carefully.

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Created by: vsashlee

4/8/20 @ 3:57pm (EDT) | UTC - 4:00
Posts: 534

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Hey FreneticallyCalm! I checked those models and don't see any reviews left from you. I also checked the review queue and we are all caught up. It's possible that they didn't go through.

You brought up a great suggestion! I will definitely have a confirmation added to the page when you leave a review. Will follow up with you once that is done.

Going forward, if you still experience issues leaving reviews just let us know.

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Created by: bruceaw

4/8/20 @ 4:15pm (EDT) | UTC - 4:00
Posts: 73

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Created by: freneticallycalm

4/8/20 @ 11:51pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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FreneticallyCalm, this has happened to me before and then the next time it would go through. Since that first time I always copy the review text before I click the submit button so I can repost it if I do not get the confirmation message.

Good call. I just reattempted it today just a couple minutes ago. I saved the text of the reviews on a TEXT application on my computer. I had the same result. There was no confirmation and it bumped me back to the main page. This might be related to the New Version vs the Classic Version. I've noticed few reviews in the past couple weeks.
Just a thought. Thanks for the feedback.

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Created by: domrlover

4/9/20 @ 10:57am (EDT) | UTC - 4:00
Location: UK
Posts: 94

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Another thought:

It might also link in to another post on here about the review ratings and numbers not working correctly? Potentially the whole review system is glitched with new vs classic? I think it was Graybearphx (sorry if its wrong) who noticed that the number of reviews in the past 90 days seemed to always match the review figure (5stars = 5 reviews, 4stars = 4 reviews etc...) even if the person only had 3 reviews in the last 120 days!

Hopefully someone in IT can have a look!! we have tried turning it off and on again ... now its over to you ;) thanks guys!!

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Created by: vsashlee

4/9/20 @ 1:58pm (EDT) | UTC - 4:00
Posts: 534

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Thanks FreneticallyCalm! I will continue our conversation in our current email thread. Sounds like this will need to be investigated deeper.

@DomRLover - We are currently looking into this to make sure the reviews are posting correctly. Your patience is greatly appreciated. Thanks!

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Created by: freneticallycalm

4/9/20 @ 3:19pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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Thanks Ashlee!
Thanks Dom!
:drinkup

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Created by: freneticallycalm

4/10/20 @ 10:07pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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So I changed to FireFox from Chrome and I got a review for Henri Theroux to post. THen I tried with Eluan and it did NOT post. I still can't get the Eluan review to post. Same glitch on both browsers.
Just keep everyone updated.

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Created by: steaminpants

4/11/20 @ 3:38am (EDT) | UTC - 4:00

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Reviews are overrated. Useless actually. Just spend your time wanking.

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Created by: seanb69

4/11/20 @ 1:58pm (EDT) | UTC - 4:00
Posts: 76

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I'm having the same trouble. The last three reviews I've tried to post over several days (under various usernames) have not appeared. I don't *think* there are any forbidden words; they just don't appear. I do get a confirmation message "Your review has been submitted ..." But it doesn't appear. I'm using the Chrome browser on a Windows 10 machine, and I've done the usual things like clearing the cache. None of that helps. In each case, it was a 5-star review for a well-done show, and in each case I unfortunately told the model I would post a nice review for his "bio" page. But I cannot fulfill that promise. For one model, I tried twice on different days to post roughly the same review; it never appeared.

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Created by: vsashlee

4/13/20 @ 5:40pm (EDT) | UTC - 4:00
Posts: 534

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Thank you all for your patience. We recently just made an update that should resolve the "reload" you guys were experiencing. Please give it another try and let us know if works for you.

Thanks!

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Created by: bruceaw

4/13/20 @ 6:59pm (EDT) | UTC - 4:00
Posts: 73

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I just tried posting a review 3 times as each one did not give the confirmation message.

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Created by: vsashlee

4/14/20 @ 3:06pm (EDT) | UTC - 4:00
Posts: 534

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I just tried posting a review 3 times as each one did not give the confirmation message.

Thank you for your quick reply! We will continue to investigate.

:thumbsup

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Created by: freneticallycalm

4/20/20 @ 6:59pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 63

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Just tried again today. Nothing.

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Created by: vsashlee

4/20/20 @ 7:24pm (EDT) | UTC - 4:00
Posts: 534

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Just tried again today. Nothing.

Hi FreneticallyCalm! We are still looking into it. Thank you for your patience!

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