HenrytheVIII: New format. - 9/12/18

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Technical Support: New format.

Created by: henrytheviii

9/12/18 @ 7:58am (EDT) | UTC - 4:00
Posts: 91

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Am I the only one unable to enter a chat room from an IPhone with this new format? A little help.

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Created by: vsjim

9/12/18 @ 8:39am (EDT) | UTC - 4:00
Posts: 10

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Thank you for taking the time to contact us. If you are using a mobile device we have updated our mobile version. Please locate the settings of the browser in your phone and clear the cache and cookies.

If for some reason this does not fix the problem please try using another browser preferrable Mozilla Firefox or Google Chrome.

Also if you prefer you can go back to the old version by clicking the icon on the top left and scroll down to select the option to go back to the old version on the bottom of the drop down menu.

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Created by: henrytheviii

9/12/18 @ 9:06am (EDT) | UTC - 4:00
Posts: 91

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Still no luck Jim. It won't even switch back to the old version.

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Created by: itf7456a

9/12/18 @ 12:18pm (EDT) | UTC - 4:00
Posts: 27

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I am also having problems with the new format on my tablet. The window doesn't open properly when clicking on a model's icon, it first opens a page of all the girls icons, then opens the model's room in a weird format - cannot see the chat window. and my username appears as my default name, NOT the nickname that is currently active. Ian

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Created by: henrytheviii

9/12/18 @ 2:21pm (EDT) | UTC - 4:00
Posts: 91

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Working now. Thanks for the service.

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Created by: alberich

9/13/18 @ 6:09pm (EDT) | UTC - 4:00
Location: breaking in, shaping up, then checking out
Posts: 970

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Created by: vsashlee

9/13/18 @ 7:46pm (EDT) | UTC - 4:00
Posts: 534

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New format is crap - chat is unreadable - whoever had the idea for that version should be fired immediately
And even more : the old version seems to be fucked up too - last line of chat is not visible as because “switch to new version” button moves chat bar up

We apologize that you feel this way. Please contact customer service and provide any specifics that you would like to discuss and we can see if anything needs to be adjusted. Thank you!
:thumbsup

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Created by: orangemax

9/15/18 @ 5:11pm (EDT) | UTC - 4:00
Posts: 2

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Hi can you tell me where the offers section is on the new iPhone version I can’t find it

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Created by: reinekartoffel

9/16/18 @ 8:20pm (EDT) | UTC - 4:00

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Hi can you tell me where the offers section is on the new iPhone version I can’t find it

Hi, in my Android, in the old version I can find offers section in the emojis's tab. But in the new vesion, offers and emojis, are missing. Only emojis of the keyboard are available.

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Created by: orangemax

9/17/18 @ 5:23am (EDT) | UTC - 4:00
Posts: 2

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Exactly, would someone from Flirt like to comment on this back step please.

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Created by: vsashlee

9/17/18 @ 12:59pm (EDT) | UTC - 4:00
Posts: 534

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Hi can you tell me where the offers section is on the new iPhone version I can’t find it

Hi there! Are you referring to the hot deals we provide in chat?

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Created by: vsashlee

9/17/18 @ 1:03pm (EDT) | UTC - 4:00
Posts: 534

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Hi, in my Android, in the old version I can find offers section in the emojis's tab. But in the new vesion, offers and emojis, are missing. Only emojis of the keyboard are available.

You would use the emojis on your phone's keyboard. This applies to both Android and iPhone. If you are referring to the smaller hot deals that we provide in chat, a hanger will appear in the top right corner of the screen when they become available.

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Created by: vsashlee

9/17/18 @ 6:43pm (EDT) | UTC - 4:00
Posts: 534

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We just published a change that will allow users to view the video and chat in a way like the old version. If a user toggles on the switch for "Chat view" in portrait it will make the chat message background black and show the full video without overlapping the chat messages on the video. This should make it easier for some users to read chat and see the full width of the video in portrait with out zooming in.

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Created by: reinekartoffel

9/18/18 @ 2:46am (EDT) | UTC - 4:00

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You would use the emojis on your phone's keyboard. This applies to both Android and iPhone. If you are referring to the smaller hot deals that we provide in chat, a hanger will appear in the top right corner of the screen when they become available.

No, I referring to offers from models for privates.

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Created by: vsashlee

9/18/18 @ 2:32pm (EDT) | UTC - 4:00
Posts: 534

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No, I referring to offers from models for privates.

If you are referring to the deal codes that model's offer, scroll all the way down to the various options we have and under "Live Chat" click "Deals". This will take you to the page where model's have active deals. If a model has an active deal, when you go private a prompt will pop up and ask you if you have a deal code.

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