Hi guys, guys what's up with the model menu recently it keeps models on it that are offline or have gone offline recently for a long time, so as a guest on the chat I find sometimes im clicking 5 or more rooms in a row that are actually offline but hung on the model menu as if they are online. Not sure what has changed recently but it never use to do that.


Regards

Nabil Quote

I've always found the model menu suffered from update lag - one of the minor annoyances of the site. Quote

mindful, the model menu doesn't update instantaneously each time a model comes online or goes offline - it refreshes only at intervals - but Purgatory is talking about something different Quote

OJ informer times a refresh was within minutes - now it seems that the gone offline refresh is taking hours - whereas the "online" refresh is still within minutes Quote

Yes Alberich, that is what Purgatory was talking about, but I think mindful was talking about the normal "lag" before the screen refreshes after a model comes online or goes offline, i.e. the menu doesn't refresh instantaneously when this happens

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I to had noticed the lag, I wasn't sure if it was happeneing to to everyone. I guess I know now. Quote

OJ informer times a refresh was within minutes - now it seems that the gone offline refresh is taking hours - whereas the "online" refresh is still within minutes



Alberich yup this is what I mean, it seems to take a very long time now to clear offline models. In the past when they went offline it was removed after no more then the 2nd refresh now they stay on for many minutes maybe hours not really counted how long but it is way too long it makes the site look like there are many models online but becomes annoying for customers to click threw many rooms to find one that is actually online sometimes. Quote

VS is this going to get fixed anytime soon ? It's getting annoying clicking threw rooms that are actually offline but showing in the room model menus as online, I also noticed the menu on the main page seems to be okay and not doing this problem... Quote

Some stay in favorites over 1 hour after the model has logged off

The 909 errors also take away from the site .

Many models had rooms empty during this promo .

It is frustrating to not get into rooms or enter many rooms in a row that the model is offline Quote

Some stay in favorites over 1 hour after the model has logged off

Not sure why that's happening, but will investigate.


The 909 errors also take away from the site.

Agreed, these should be a distant memory by this time next week. The 909 error occurs when it takes too long to get a response from the chat system. Our old code handled about 500 logins a minute; the new code tested on dev at 100 logins per second per server. In addition, we're splitting up the registered and guest user login processes so that any lag due to high traffic doesn't affect existing customers.


Many models had rooms empty during this promo. It is frustrating to not get into rooms or enter many rooms in a row that the model is offline

Agreed, there might be some performers who are appearing ONLINE in one list and OFFLINE in another. I'll see if something got out of sync. This should also be fixed with the next round of updates.

Nobody appreciates how annoying these things are than me. Traffic to the site has increased in such monumental increments that it's been tough to keep up for the past 4-6 weeks. New hardware has been purchased and installed and new code is in the final testing stages so we're getting close to the finish line. Your patience is definitely appreciated.

Brad

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Brad I noticed it only happens on the model menus in the rooms not the home page menu. The Homepage menu seems to be working right everytime I checked it, when the problem shows on the room menus.


Regards

Nabil Quote

Brad I noticed it only happens on the model menus in the rooms not the home page menu. The Homepage menu seems to be working right everytime I checked it, when the problem shows on the room menus.


Regards

Nabil


Hi Nabil,

Would you mind answering the following questions so that I can try to track this issue down?

1. In order to eliminate the idea that the homepage is showing valid results due to the fact that you are reloading the homepage and the roomslist is yet to refresh, the next time you find this disparity between homepage and roomslist could you try refreshing the chat room and let us know if this causes them to match.

2. Is this only happening in the Guest Interface or both the Guest and User Interfaces?

3. Are you finding that the list is getting completely stuck and no updates are happening at all, or that only the models that have gone offline are getting stuck in the list?

4. Are you getting any javascript errors?

This should give me enough to go on.

Cheers,
Craig Quote

Hi Craig,


1. In order to eliminate the idea that the homepage is showing valid results due to the fact that you are reloading the homepage and the roomslist is yet to refresh, the next time you find this disparity between homepage and roomslist could you try refreshing the chat room and let us know if this causes them to match.


Answer to question 1- The homepage and the model bios are showing correct status of the performers being online or offline. Tried refreshing the chat rooms and let them refresh on their own and they will sometimes show some models that are offline for a long time as being online, I even tried CTRL + F5 (forced refresh) and tried clearing out the cached browser files (everything cookies etc), but the problem will still be there with some of the rooms that have gone offline. I noticed some may stay on the model menu in the rooms for well over an hour and maybe more. All other model menu events work correctly eg. if a model comes online it will show them online or if they go private/come out of private or party chat/come out of party chat or semi/come out of semi the next refresh will show the correct information at that time.. The only event not working correctly is the Offline models in the room menu for some of the models.

Example model that was having this problem is Harley Marie as you will see from this link. (Maybe worth asking her what version of the performer application shes using, and if that day she had that problem was she on a break or did she click logout of the chat)

http://www.flirt4free.com/forums/threads.php?forum_id=4&thread_id=13483&num_posts=2

Another model I see often having this problem is Barbery too and many others.





2. Is this only happening in the Guest Interface or both the Guest and User Interfaces?


Answer to question 2- It happens on the Grey user interface and the VIP interface in the rooms. I even tried Internet Explorer and Firefox to see if it was browser related but both showed same problems while in the rooms.




3. Are you finding that the list is getting completely stuck and no updates are happening at all, or that only the models that have gone offline are getting stuck in the list?


Answer to question 3- The model room menu updates as normal as mentioned above but the event to show a model has gone offline does not seem to work for some performer rooms and results with a stuck image of the model being online on the model menu in the rooms (homepage and bio's will show correct status), all other events work and update correctly as normal.




4. Are you getting any javascript errors?


Answer to question 4- No java errors from the java console, web console or the error console in Firefox, this is why I believe it's a server end problem, I don't even believe it's a performer application related problem (but worth checking) because the homepage and the performers bios update correctly if they are offline or online and all other events. Other thing that I thought could be doing it is maybe the model on break system ? when a model goes on break for a long time the room closes and throws us out and I didn't realise if the stuck rooms are break related or actual models login out of the chat by clickign log out from the performer application (maybe one to check too.. just another idea..).



Hope this helps Craig, by the way I have no addons/toolbars on my browsers just flash, java and acrobat reader.. no other junk that can trip web pages to behave strange. Also as you can see above in this thread and some other threads other people are seeing the same problem.


If there is anything else you would like to know Craig let me know I will keep an eye on this thread.






EDIT: I did notice a way to trigger this problem, model stuck online even when she was really offline.. This is what I saw happen in one room that seems to have this problem all the time... (Angelina Sweety was the room).


1- the model was in private

2- private ended and she clicked break

3- the model menu at that time said she was in private for a long time while she was on break and then said she was online after many refreshes that it normally does in the rooms, but ofcourse she was still on break.

4- the room closed because she was on break for a long time but again the model menu in the rooms was showing her online for over 20 minutes (she came back online so not sure how much longer it would have stayed stuck on the room menus and again the homepage and her bio was showing correctly she was offline, but clicking her room shows her to be offline.




Best regards


Nabil
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Ohh I also noticed the VOD area if you click a models VOD when this problem happens the VOD info area says "Online Status AVAILABLE FOR CHAT" which again is wrong... so not just the model menu in rooms showing the wrong status of a model. Quote

I opened a ticket on this 2 weeks ago when it started happening and they said they couldn't recreate it.

What I've observed is it happens only when the model goes on break and the room times out because they were on break too long. Their room stays in the favorites list for a long time (hours sometimes). (The favorites list that appears in any models room for a VIP). New models logging on and models logging out directly update as usual, and the room status ("Party chat", "In Show") updates as usual. This problem appears to occur in the "All Performers" section of the room pages as well. The main model list page works as you would expect.

For example, Keinn just went on break and his room timed out. He shows in my favorites list and the all performer section of the room pages, but does not show in the main model list page. (4/18/2011 815 PDT)

The favorites list used to be useful to see when a model came back from break, but since they don't drop out you don't get to see that they are back and have to resort to refreshing their room page. Quote

This has been fixed. Thank you all for your input.

Although the indication was that those models were all offline they were all actually on break and hadn't logged off yet. The roomslist shouldn't display models that are on break and this has been rectified.

Cheers,
Craig Quote

Thank you Craig , will keep an eye on it and see if it behaves next few days.



Nabil Quote

thanks craig. it's been working right for me from the moment you posted your reply. Quote

Yes it seems a good fix, not seeing that problem anymore Quote