Twixel: Not allowing me to change screen names - 9/7/16

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Not allowing me to change screen names

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Technical Support: Not allowing me to change screen names

Created by: twixel

9/7/16 @ 10:17pm (EDT) | UTC - 4:00
Location: California
Posts: 919

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I am not able to change screen names. I try multiple times and even if it does finally change it switches back to default as soon as I enter a room.

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Created by: F4F Administrator

9/7/16 @ 10:38pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 3,429

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I am not able to change screen names. I try multiple times and even if it does finally change it switches back to default as soon as I enter a room.

We're working on addressing this issue, anything you can describe to help us replicate it would be appreciated.

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Created by: twixel

9/7/16 @ 11:02pm (EDT) | UTC - 4:00
Location: California
Posts: 919

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Not much to describe, I can be sitting in a room and click change username, select a username I want to use and click update. No change.

A couple times I clicked update 3 or 4 times and the username changes but if i leave that room to enter another it defaults back.

Latest attempt is not allowing me to change it.

I am on a pc using chrome, I have also tried Edge and IE.
Thanks

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Created by: dunkit

9/8/16 @ 2:15am (EDT) | UTC - 4:00
Location: England
Posts: 45

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The same thing is happening when I try changing font colour from yellow to white it remain yellow.
There should be option of changing before entering a room.

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Created by: chrisdk

9/8/16 @ 5:19am (EDT) | UTC - 4:00
Location: Spain, longing for Denmark
Posts: 2,447

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There should be option of changing before entering a room.
There is one for VIP members. Enter the VIP tab and you have the option of choosing a screen name there and set it to white too. On confirming you enter a random room, go on from there.
You can also log into your account with any of your registered screen names and thus make it a default for your session.

Hope that helps!
:drinkup

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Created by: dunkit

9/8/16 @ 8:12am (EDT) | UTC - 4:00
Location: England
Posts: 45

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Thanks Chris gave it a try, same result remains gold font will not change to white
if it does change it's only for a few seconds then changes back to gold while chatting.

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Created by: F4F Administrator

9/8/16 @ 2:52pm (EDT) | UTC - 4:00
Location: California, USA
Posts: 3,429

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Thanks Chris gave it a try, same result remains gold font will not change to white
if it does change it's only for a few seconds then changes back to gold while chatting.

We're still working on a solution here. It seems to be related to some of the new technology we are using to combat against the DDoS site attacks. Stay tuned.

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Created by: alberich

9/8/16 @ 4:12pm (EDT) | UTC - 4:00
Location: breaking in, shaping up, then checking out
Posts: 970

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We're still working on a solution here. It seems to be related to some of the new technology we are using to combat against the DDoS site attacks. Stay tuned.

Hope you hurry up - I don't want that everybody sees my status here.
At the moment I have to carry that stupid sign with my level - and have no chance to hide it.
Why don't you show everybody what I have in my bank ? Or will that be next improvement ?

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Created by: vs_ryan

9/8/16 @ 7:23pm (EDT) | UTC - 4:00
Location: Here!!
Posts: 69

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We're still working on a solution here. It seems to be related to some of the new technology we are using to combat against the DDoS site attacks. Stay tuned.

Hi,

We've implemented a fix today that should resolve this issue. Please let us know if you're still experiencing this problem.

Thanks!
Ryan

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Created by: arch313

9/8/16 @ 8:39pm (EDT) | UTC - 4:00
Location: US Pacific
Posts: 349

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It takes multiple attempts to get screen name to change. very painful

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Created by: kfinches

9/8/16 @ 8:46pm (EDT) | UTC - 4:00
Posts: 169

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I am now having the same kinds of issues. I finally got the user name to change by logging out and signing in as the name I wanted to use. Then I bought credits in a model's room and the credit indicator showed the just-purchased credits off and on. When I tried to tip, up popped a tip denial message that I didn't have enough credits. I finally had to exit the room, buy additional credits, and was finally able to reinter with:

*the desired user name
*the correct number of credits purchased

Twixel. I thought you were a purist and only used your one name. Totally disillusioned!

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Created by: twixel

9/8/16 @ 9:37pm (EDT) | UTC - 4:00
Location: California
Posts: 919

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Twixel. I thought you were a purist and only used your one name. Totally disillusioned!

My apologies, not sure how I lead one to believe I was such a purist. For the most part the rooms we meet in I go not use an alias but I do like to wander about and visit the new talent and offer a few tidbits here and there. Even Zeus would travel around in different identities. LOL

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Created by: kfinches

9/8/16 @ 10:26pm (EDT) | UTC - 4:00
Posts: 169

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My apologies, not sure how I lead one to believe I was such a purist. For the most part the rooms we meet in I go not use an alias but I do like to wander about and visit the new talent and offer a few tidbits here and there. Even Zeus would travel around in different identities. LOL

Well, that's good to know. I feel less apologetic about my own secret visitations. I'm always glad to see Twixel in a room, though.

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