My video freeze everytime i go online,usually last about 10miutes,and sometimes screen goes blank.Im using windows7 and during Encoding and streaming i am using about 30% of my CPU and 20% of my RAM, My Encoder shows flawless in the output window.

Can my problem be anything else but hidden drops in my broadband speed,what i have also fund that sometimes my Ping rises from the usual 350 to over a 1000, my Jitter often sits around 100ms-is this enough to cause a complete drop out of my video.

Pls help

Thanks Caprice-C Quote

Caprice darling.. you should give Customer Support a call on this.. this forum sometimes takes a while to respond to your needs....

Phone: 1-800-685-9236 (USA only)
Int'l Phone: 1-818-880-9021 (Outside USA)


*kisses those lovely soft lips*

*runs back into another foggy morning* Quote

My video freeze everytime i go online,usually last about 10miutes,and sometimes screen goes blank.Im using windows7 and during Encoding and streaming i am using about 30% of my CPU and 20% of my RAM, My Encoder shows flawless in the output window.

Can my problem be anything else but hidden drops in my broadband speed,what i have also fund that sometimes my Ping rises from the usual 350 to over a 1000, my Jitter often sits around 100ms-is this enough to cause a complete drop out of my video.

Pls help

Thanks Caprice-C


Caprice if you are seeing pings of 350 to over a 1000ms, I would not be suprised you get freezing and lag on the video.

Try this caprice:-

Goto the run box in windows start menu type CMD and then return (this will open a dos based command prompt area).

in there type the following:

tracert www.flirt4free.com (enter) now you will see where the slow part of the connection is, could be a bad router/switch/bridge causing the high ping rates. Also if you are using a wireless connection that will cause higher then normal ping rates. Try what I said it could also be your ISP and the way they are routing the internet traffic causing the high pings and even a bad router/switch/bridge on the internet causing it.


when you run tracert it should look something like this..


Tracing route to www.flirt4free.com [72.37.153.180]
over a maximum of 30 hops:

1 19 ms 18 ms 17 ms ****************
2 24 ms 100 ms 42 ms 62.24.254.240
3 35 ms 24 ms 20 ms gig-14-1-4009-rtr001.hex.opaltelecom.net [62.24.
254.241]
4 20 ms 32 ms 25 ms xe-10-0-0-rt001.man.as13285.net [78.151.225.7]
5 23 ms 22 ms 20 ms xe-11-3-0-rt002.man.as13285.net [62.24.240.129]

6 48 ms 27 ms 32 ms xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
7 26 ms 33 ms 27 ms host-78-144-0-192.as13285.net [78.144.0.192]
8 29 ms 69 ms 28 ms abovenet.killercreation.co.uk [79.141.38.133]
9 48 ms 48 ms 29 ms linx.ge1-0.cr01.lhr01.mzima.net [195.66.225.15]

10 108 ms 110 ms 120 ms te1-3.cr1.was2.us.packetexchange.net [69.174.120
.97]
11 140 ms 127 ms 125 ms te1-3.cr1.atl1.us.packetexchange.net [69.174.120
.53]
12 152 ms 143 ms 144 ms te0-1.cr1.dal1.us.packetexchange.net [69.174.120
.49]
13 177 ms 178 ms 179 ms te1-1.cr1.phx1.us.packetexchange.net [69.174.120
.37]
14 172 ms 191 ms 174 ms te1-1.cr1.lax1.us.packetexchange.net [69.174.120
.33]
15 184 ms 183 ms 182 ms te2-0.cr2.lax1.us.packetexchange.net [69.174.120
.142]
16 179 ms 179 ms 175 ms ge0-vsmedia.cust.lax06.mzima.net [72.37.172.106]

17 178 ms 169 ms 170 ms www.flirt4free.com [72.37.153.180]

Trace complete.


Mine currently are higher then normal due to me uploading and downloading at high rates.


With tracert you can track down where the fault is that is causing high ping rates (lag).



If you need more help on tracert and how to use it.


http://support.microsoft.com/kb/314868

http://www.askthecomputertech.com/tracert-command.html


How to Use tracert to Diagnose Network Problems

http://www.ehow.com/how_5067291_use-tracert-diagnose-network-problems.html








http://www.flirt4free.com/?ref_screen_name=Purgatory Quote

Purg, sometimes i have a big smile on my face, when i see your micro-detailed answers, but you sure do a good job here dude. Quote