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Forums / Technical Support

Cam to Cam problems
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Technical Support: Cam to Cam problems
Adam_Moore
Created by: adam_moore

1/12/13 @ 3:35pm (EDT) | UTC - 4:00
Location: Madison Moore's room
Posts: 7

Hi First off sorry if their is a topic about this already. If their is if someone can point me in the right direction.

I was trying to have c2c with a model last night and every time I would click on the button it would say that I was already using my cam and I only had the site open. :mad I would go to the testing page and it would work every time but as soon as I would go into pvt it wouldn't work. I restarted my computer each time and the same result. I had also cleared out my cookies and updated my flash player and still the same thing. Nothing. If anyone has any ideas please let me know. I have been able to do c2c in the past with the same model so I know it works.

Thanks in advance.
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spar
Created by: spar

1/12/13 @ 6:17pm (EDT) | UTC - 4:00
Posts: 346

For c2c sessions your cam must be off before you log into pvt. There are very very good reasons for this.
You start your camera kind of in a remote way.
Your first go into pvt (click clock click clock) Then hit the cam button. THAT will start your cam up.
There is wisdom in activatiting the cam this way. What if you forgot to shut it off before you went in? There is a chance it would be simulcast somewhere else at the same time.
Try it again. :thumbsup
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Adam_Moore
Created by: adam_moore

1/13/13 @ 12:09am (EDT) | UTC - 4:00
Location: Madison Moore's room
Posts: 7

Isnt that what happens when I restart my computer and log into the site and right into the models room and go into pvt. I then get the error.
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spar
Created by: spar

1/13/13 @ 8:44pm (EDT) | UTC - 4:00
Posts: 346

Just make sure your camera is not on before going into pvt. It has to be off.
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Purgatory
Created by: purgatory

1/14/13 @ 3:17am (EDT) | UTC - 4:00

Use the test page here to confirm all is working with the cam2cam.


http://www.flirt4free.com/help-popups/cam2cam.php


If that all works make sure your firewall or other security software is not blocking ports that may cause cam2cam to not function correctly and also try another performer to rule out the performer end being the problem. If it works for one performer but not another it could be the performer end causing the problem and they may need to check their security software or that they are not blocking ports required for cam2cam to function correctly.


Regards

Nabil
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Created by: vs_doug

2/5/13 @ 5:44pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

@Adam_Moore

Sorry for my delayed reply on this issue Adam. In response to this thread, I worked out an update to the paid interface which I made available late last week.

The version you should now be getting is 3.2.4. You can confirm this by right clicking on the interface and observing the version that's at the top of the resulting menu.

The updates that I made simply allow for a little more wiggle room around the camera start up process, which I suspect may have been a little too strict before.

The next time you decide to go private, please do me a favor and try out the updated interface. Make sure you check that you're using the newest version first though.

-Doug
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